Shopping With Us

Online

Shopping with us could not be any easier and we accept all major credit and debit cards.

• After having decided what you want to purchase, click the “buy” button. You will then be taken to your personal shopping cart.
• At this stage you can either continue shopping or proceed to the checkout where you can complete your order. 
• To make the ordering process even easier you will be asked to set up an account and register your details with us (this only takes a few moments and is straight forward to use). This will allow you to track the progress of your order and to make future orders more easily.
• Once you have set up your account then follow the on screen prompts to process your payment via the secure HSBC ‘Secure e-payments’  or PROTX  payment sites. (The reason we have 2 systems is that if one fails we have a back up to ensure continuity of service. Both of these payment sites use a secure server and all of your information is fully encrypted, using SSL technology)
• When you are entering your details on the payment site a box may pop up giving you the option to register with either ‘Mastercard SecureCode’ or ‘Verified By Visa’, depending on which card you are using, or to sign into them if you are already registered. These services both work in the same way and are designed to add extra security to using your card online by allowing you to protect it with a secret password that you create. This password is registered with your card-issuing bank only, and from that point on you will be prompted to enter it on any website that supports the technology.

(If you have any queries regarding this service then do not hesitate to contact your card-issuer.)

If you are concerned about how the information you provide us is used then please see our ‘Privacy Statement’. Please also see our terms and conditions.

By Telephone:

To place your order with us please call us on 01384 78431 during trading hours, Monday to Saturday from 8.30am to 5.30 pm . Charges for calls are at normal national rate and not at any premium rate. Alternatively if you wish for us to call you please e-mail us at sales@thewatchhut.co.uk with a brief note as to the nature of your call and your telephone number, and one of our sales team will call you back as soon as possible or at a time that is convenient for you.

By Post:

If you prefer sending us your purchase order by post, no problem! Just send us a brief note as to what watch you require and a cheque, made payable to ‘T H Baker’, for the exact amount of your order (remember we do not charge extra for postage) and post it to us at:

T W H
95 High Street
Brierley Hill
West Midlands
DY5 3AU